We built Cleverkeel to help you make sense of credit, loans, budgeting, and the money decisions that shape your daily life. If you have a question, a correction, or an idea for a topic you want us to cover, we want to hear from you. This page explains how to reach our editorial team and what you can expect after you write.
How to Reach Us
You can email our team directly at [email protected]. We read every message that lands in our inbox, and we sort them so the right person sees your note.
To help us respond faster, tell us clearly what you need. A short subject line and a few specific sentences go a long way.
What to Send Us
Some messages fit our work better than others. Here are the kinds of notes we welcome:
- Topic suggestions: Tell us what credit or finance question you wish we explained.
- Corrections: If you spot a factual error or an outdated detail, point us to it so we can fix it.
- Feedback: Share what helped you and what felt confusing, so we can write better.
- Partnership and press: If you represent an organization and want to talk, send the details and your role.
Response Times
We are a small editorial team, so response times vary. During busy weeks, a reply may take several business days. We do our best to answer thoughtful questions in the order we receive them, and we appreciate your patience.
If your message needs a follow-up, keep an eye on your spam folder in case our reply lands there.
What We Cannot Help With
Please read this part carefully. Cleverkeel is an independent education site, and we are not customer service for any bank, lender, card issuer, or other financial company.
We cannot access your accounts, change your statements, dispute a charge, check an application status, or resolve a billing problem. For any of those issues, contact your bank or lender directly using the details on your statement or their official website.
We also do not provide personalized financial advice. Our articles share general information to help you understand your options. For decisions about your specific situation, talk to a licensed professional.
A Quick Note on Privacy
When you email us, you share your address and whatever details you include. We use that information only to reply to you and improve our content. We do not sell it. If you would rather not share personal details, simply leave them out and describe your question in general terms.